Terms of Service

AGREEMENT TO OUR LEGAL TERMS

We are eVirtualAssistants LLC ("Company," "we," "us," "our"), located at 4801 Lang Ave NE, Ste 110-1088, Albuquerque, NM 87109. We operate the website https://www.evirtualassistants.com/ ("Site") and provide digital content, software, consulting, cold email marketing services, and related products (collectively, "Services"). You may contact us by email at support@evirtualassistants.com or by mail at the above address.

By accessing or purchasing our Services, you agree to these legally binding Terms of Service ("Terms"). If you do not agree, you are prohibited from using or purchasing the Services and must discontinue immediately. We may modify these Terms with notice via email, effective upon posting. Continued use after changes constitutes acceptance. The Services are for users 18 years and older. We recommend you retain a copy of these Terms.

1. OUR SERVICES

The Services include digital content, software, consulting, and other products designed for lead generation, cold email marketing, and business development, as detailed in separate purchase agreements. Services are not intended for use in jurisdictions where such use violates local law; you are responsible for compliance. Services are not designed to comply with industry-specific regulations (e.g., HIPAA, FISMA).

All sales are final unless explicitly stated otherwise in these Terms. You acknowledge that business outcomes depend on your implementation, your audience, and other market factors beyond our control. No specific results are guaranteed except as expressly provided in a purchase agreement.

2. INTELLECTUAL PROPERTY RIGHTS

We own or license all intellectual property in the Services, including source code, databases, templates, strategies, and trademarks ("Content and Marks"). You receive a non-exclusive, non-transferable, revocable license to access and use the Content and Marks solely for your internal business purposes as authorized by your purchase agreement.

You may not copy, resell, distribute, reverse-engineer, or otherwise exploit our Content and Marks without express written consent. Violations incur liquidated damages of $10,000 per incident and may entitle us to immediate injunctive relief.

You may not develop or sell competing products or services using our proprietary methods within a 100-mile radius of Albuquerque, New Mexico, for 1 year following termination of access. We reserve the right to audit usage of our Services for compliance.

3. USER REPRESENTATIONS

By using the Services, you represent and warrant that:

• All registration and purchase information is true, accurate, and current.
• You will maintain and update such information as needed.
• You have legal capacity to agree to these Terms.
• You are not a minor in your jurisdiction.
• You will not access Services via automated or non-human means.
• You will not use Services for unlawful purposes.
• Your use complies with all applicable laws.

Providing false information may result in immediate termination without refund.

4. USER REGISTRATION

You may be required to register to use the Services. You must keep login credentials confidential and are responsible for all activities under your account. We may remove usernames deemed inappropriate at our sole discretion.

5. PURCHASES AND PAYMENT

We accept Visa, Mastercard, American Express, PayPal, Discover, and ACH. You must provide accurate, up-to-date billing information. Prices are in U.S. dollars and subject to change without notice.

Full payment is due upfront unless a written payment plan is agreed. Missing payments may result in late fees, interest charges, and revoked access until paid in full. You authorize us to charge your payment method for all charges, including recurring fees, until canceled.

Unauthorized chargebacks or disputes will make you liable for our legal and collection costs.

6. REFUND POLICY

Refunds are not guaranteed and are subject to the following:

• Requests must be submitted in writing within 14 days of purchase.
• You must have completed all required Service components (e.g., minimum engagement hours).
• You must declare in writing that no value was received.
• Accessing bonus materials voids refund eligibility.
• Payment plans must be paid in full to qualify.
• Upon refund, access to all Services, materials, and bonuses is permanently revoked.

7. SOFTWARE AND SUPPORT

Software provided with Services is licensed on a limited, revocable basis. Support is only offered if specified in your purchase agreement. You are responsible for maintaining your own data backups.

8. PROHIBITED ACTIVITIES

You may not:

• Copy, resell, or reverse-engineer our Services.
• Solicit our community members for competing services for 1 year post-access.
• Develop or sell competing products using our proprietary methods within 100 miles of Albuquerque, NM, for 1 year post-termination.
• Use Services for illegal or harmful activities.
• Make false or defamatory statements about our company (liquidated damages: $1,000 per incident).

Violations result in immediate termination and forfeiture of payments.

9. CONFIDENTIALITY

All strategies, templates, and data provided are confidential and may not be shared, disclosed, or used outside the scope of your purchase agreement.

10. DISPUTE RESOLUTION

All disputes shall be resolved by binding arbitration in Albuquerque, New Mexico, under AAA Commercial Rules. Each party bears its own fees unless otherwise awarded. We may seek injunctive relief in court for irreparable harm (e.g., IP violations).

11. INDEMNIFICATION

You agree to indemnify and hold us harmless from claims, damages, or liabilities arising from your use of Services, breach of Terms, or violation of third-party rights.

12. TERMINATION

We may suspend or terminate access to Services at our discretion, with or without cause. Upon termination, all access ends immediately, and no refund will be provided unless stated in Section 6.

13. LIMITATION OF LIABILITY

Our total liability shall not exceed the amount you paid for Services in the prior 12 months. We are not liable for indirect or consequential damages.

14. FORCE MAJEURE

We are not liable for delays or interruptions caused by circumstances beyond our control, including natural disasters, cyber-attacks, or government actions.

15. PRIVACY POLICY

Review our Privacy Policy at https://www.evirtualassistants.com/privacy-policy. By using our Services, you agree to its terms.

16. MODIFICATIONS AND INTERRUPTIONS

We may modify, suspend, or discontinue Services at any time without liability.

17. GENERAL TERMS

These Terms constitute the entire agreement. Amendments must be in writing and signed. If any provision is found unenforceable, the remainder shall remain in effect.

18. CALIFORNIA USERS

If unresolved, you may contact the Complaint Assistance Unit, Division of Consumer Services, California Department of Consumer Affairs.

19. CONTACT US